About Me
I am a versatile professional with 7+ years of experience. I specialize in Customer Success, Business Growth Advisory, Web Development, and Digital Marketing. I thrive on identifying innovative strategies to fuel business growth and have a proven track record of excellence.
I delivered 100+ high-quality projects including logos, business presentations, websites, banners, YouTube thumbnails, and data-driven Excel dashboards. I have directly helped 5+ companies and indirectly consulted over 200+ businesses. I have also published over 150+ apps on the Google Play Store.
Technical Expertise
Business Consultant
Directly 5 companies and indirectly I worked with more than 150 businesses and help them as well as learn from them.
Customer Support Specialist
Served as a Customer Success Specialist for 3+ years with 4 reputable brands, enhancing customer satisfaction and retention.
Web Development
Built and maintained numerous websites using platforms like WordPress, Wix, Weebly, Google Sites, Simdif, Static sites, Shopify, and more.
Graphic Design
Delivered high-quality designs including social media banners, logos, business cards, and YouTube thumbnails.
Play Store App Publisher
Published over 150+ apps on the Google Play Store in my previous role, ensuring seamless launches and compliance.
Digital Marketing
Expert in organic and paid strategies, including SEO, social media setup, and comprehensive marketing plans.
Trusted By Companies & Clients
Professional Journey
Professional Freelancer
Self Employed | India
Providing specialized services in business growth, web development (WordPress, Wix, Shopify), and digital marketing strategies.
Business Research Analyst & Digital Marketer
Shoopy | India
Created SOPs (R&D) increasing customer retention. Executed marketing strategies and client onboarding.
Sr. Technical Support Specialist
Baat.ai | India
Provided high-level technical support and problem resolution for SaaS clients in AI-driven products.
Sr. Customer Service Executive
Shoopy | India
Published 200+ client apps on Google Play Store. Improved user adoption and platform performance.
Business Development Consultant
Buyn Soft Services | India
Provided business growth consultation and strategic development services.
General Manager
Mahaguru International Marketing
Generated ₹1 Crore in sales within the first 2 months of launch for an Ayurvedic startup. Indirectly consulted 100+ businesses.
Maintenance Coordinator
STL - Sterlite Technologies Limited | India
Managed maintenance operations and coordination for technical infrastructure.
Professional Freelancer
Freelancing | India
Early career freelancing projects in digital services and design.
Featured Projects
GreenParkRestro.in
35+ years old restaurant want's to start own food delivery website and App: I created end to end Solution for them.
Visit SiteBuynSofts.in
Complete digital solutions website maintained for 3+ years. Client: Sourit (Co-Founder).
Sunayan Eye Care
Medical website development. Client converted from cold approach to 2+ year retention. Client: Dr. Badyanath.
150+ Play Store Apps
Managed the publication of over 200 client e-commerce applications on the Google Play Store while at Shoopy.
Kayik Ayurveda
Website creation and business guidance. Client: Riju (Co-Founder).
₹1 Cr Revenue Gen
Generated ₹1 Crore in sales within the first 2 months of launch for an Ayurvedic startup (Mahaguru).
Certifications
Fundamental of Digital Marketing
Professional Certification (Google)
Google Analytics GA4 Essentials
Website Analytics (LinkedIn)
Prompt Engineering
AI Specialization (Sololearn)
Introduction to Python
Programming Skills (Sololearn)
Social Media Marketing with AI
Design Foundations
Introduction to CSS
Programming Skills (Sololearn)
SEO Fundamentals
Search Engine Optimization (Sololearn)
Research with AI
Advanced Strategy Research (Sololearn)
